{
 "url": "https://journeyed.org/reports/what-la-hotel-websites-leave-out/",
 "title": "What LA Hotel Websites Leave Out",
 "headline": "Of 453 LA hotel websites that state any detail of the stay, 52% say what parking costs and 7% mention a resort fee",
 "summary": "On the websites of 453 hotels in the Los Angeles area our crawler could read at least one detail of the stay. We checked each for 18 basic details: 52% state what parking costs, 47% state a pet policy and 7% say anything about a resort fee.",
 "published": "2026-10-03",
 "dataCheckedOn": "2026-10-03",
 "cite": "Journeyed, \"What LA Hotel Websites Leave Out\", data checked October 3, 2026, https://journeyed.org/reports/what-la-hotel-websites-leave-out/",
 "license": {
  "name": "CC BY 4.0",
  "url": "https://creativecommons.org/licenses/by/4.0/"
 },
 "sample": {
  "hotels": 2612,
  "withWebsite": 2227,
  "sitesRead": 453,
  "stating": 453,
  "statingLabel": "hotel websites with a detail read",
  "factsCheckedFrom": "2026-10-02",
  "factsCheckedTo": "2026-10-03",
  "held": []
 },
 "stats": [
  {
   "value": "49%",
   "label": "state a check-in time",
   "basis": "223 of 453 hotel websites with a detail read"
  },
  {
   "value": "52%",
   "label": "state what parking costs",
   "basis": "235 of 453 hotel websites with a detail read"
  },
  {
   "value": "47%",
   "label": "state a pet policy",
   "basis": "215 of 453 hotel websites with a detail read"
  },
  {
   "value": "7%",
   "label": "mention a resort fee, or say there is none",
   "basis": "32 of 453 hotel websites with a detail read"
  }
 ],
 "findings": [
  "Of 2,612 hotels in the Los Angeles area, 2,227 list their own website and 385 list none.",
  "We have read at least one detail about the stay from 453 hotel websites. The figures below are shares of those 453, not of every hotel website: sites where our crawler found no detail at all are not counted, so the true shares are lower.",
  "Most often stated: free Wi-Fi or a Wi-Fi fee (78%), whether there is parking (64%), what parking costs (52%).",
  "Least often stated: security deposit (8%), resort fee, or that there is none (7%), airport shuttle (4%)."
 ],
 "tables": [
  {
   "question": "How does that look across every hotel in the market?",
   "caption": "Hotels stating each detail on their own website",
   "columns": [
    "Detail",
    "Hotels stating it",
    "Share of websites with a detail read",
    "Share of all hotels"
   ],
   "rows": [
    [
     "Free Wi-Fi or a Wi-Fi fee",
     "352",
     "78%",
     "13%"
    ],
    [
     "Whether there is parking",
     "292",
     "64%",
     "11%"
    ],
    [
     "What parking costs",
     "235",
     "52%",
     "9%"
    ],
    [
     "Accessible rooms",
     "231",
     "51%",
     "9%"
    ],
    [
     "Check-out time",
     "230",
     "51%",
     "9%"
    ],
    [
     "Check-in time",
     "223",
     "49%",
     "9%"
    ],
    [
     "Pet policy",
     "215",
     "47%",
     "8%"
    ],
    [
     "Pool",
     "176",
     "39%",
     "7%"
    ],
    [
     "Smoking policy",
     "130",
     "29%",
     "5%"
    ],
    [
     "Fitness room",
     "121",
     "27%",
     "5%"
    ],
    [
     "Breakfast",
     "101",
     "22%",
     "4%"
    ],
    [
     "Number of rooms",
     "65",
     "14%",
     "2%"
    ],
    [
     "Pet fee",
     "46",
     "10%",
     "2%"
    ],
    [
     "Minimum age to check in",
     "42",
     "9%",
     "2%"
    ],
    [
     "Electric vehicle charging",
     "38",
     "8%",
     "1%"
    ],
    [
     "Security deposit",
     "36",
     "8%",
     "1%"
    ],
    [
     "Resort fee, or that there is none",
     "32",
     "7%",
     "1%"
    ],
    [
     "Airport shuttle",
     "19",
     "4%",
     "1%"
    ]
   ],
   "note": "Websites with at least one detail read: 453. All hotels: 2,612."
  }
 ],
 "shares": [
  {
   "question": "Which basic details do LA hotel websites state?",
   "caption": "Share of the 453 hotel websites with a detail read that state each one",
   "rows": [
    {
     "label": "Free Wi-Fi or a Wi-Fi fee",
     "count": 352,
     "of": 453
    },
    {
     "label": "Whether there is parking",
     "count": 292,
     "of": 453
    },
    {
     "label": "What parking costs",
     "count": 235,
     "of": 453
    },
    {
     "label": "Accessible rooms",
     "count": 231,
     "of": 453
    },
    {
     "label": "Check-out time",
     "count": 230,
     "of": 453
    },
    {
     "label": "Check-in time",
     "count": 223,
     "of": 453
    },
    {
     "label": "Pet policy",
     "count": 215,
     "of": 453
    },
    {
     "label": "Pool",
     "count": 176,
     "of": 453
    },
    {
     "label": "Smoking policy",
     "count": 130,
     "of": 453
    },
    {
     "label": "Fitness room",
     "count": 121,
     "of": 453
    },
    {
     "label": "Breakfast",
     "count": 101,
     "of": 453
    },
    {
     "label": "Number of rooms",
     "count": 65,
     "of": 453
    },
    {
     "label": "Pet fee",
     "count": 46,
     "of": 453
    },
    {
     "label": "Minimum age to check in",
     "count": 42,
     "of": 453
    },
    {
     "label": "Electric vehicle charging",
     "count": 38,
     "of": 453
    },
    {
     "label": "Security deposit",
     "count": 36,
     "of": 453
    },
    {
     "label": "Resort fee, or that there is none",
     "count": 32,
     "of": 453
    },
    {
     "label": "Airport shuttle",
     "count": 19,
     "of": 453
    }
   ]
  }
 ],
 "methodology": [
  "Every number on this page is computed from facts that Journeyed read on hotels' own websites, within each site's robots.txt, between October 2, 2026 and October 3, 2026. Nothing comes from booking sites, review sites or guest reports.",
  "The Los Angeles market on this site covers Los Angeles County and most of Orange County, from Malibu and Lancaster to Anaheim, Newport Beach and Laguna Beach, plus Avalon on Catalina Island. It has 2,612 hotels, motels, inns and hostels. 2,227 of them list their own website, and we have read at least one detail about the stay from 453 of those websites so far. A website our crawler opened but found no such detail on is not among the 453, so a share of \"websites with a detail read\" is higher than the share of all hotel websites would be.",
  "A hotel is counted only when its website states the fact in plain text. Our crawler reads up to 12 pages per site and runs no JavaScript, so a fee that appears only inside a booking widget, an image or a PDF is not counted. A hotel that is not counted may still offer or charge the thing; it has not said so in a form we could read.",
  "Shares are of the hotels that state the fact, never of all hotels, and each share shows its count. Hotels with good news, such as free parking or no resort fee, may be more likely to say so, which would make these shares look better than the whole market.",
  "Values are read by software and can be wrong. Before publishing, a person re-read the highest and lowest values against the hotel's page. Hotels are named in a table of highest stated prices only when that exact value was re-read by hand. Every row in the CSV links to the page it was read from, so anyone can check it.",
  "A median is shown only with at least 5 stated prices and an area only with at least 5 hotels stating the fact. The numbers are rebuilt with the site by published, deterministic code: the same fact rows always give the same numbers."
 ],
 "sources": [],
 "csvUrl": "https://journeyed.org/reports/what-la-hotel-websites-leave-out.csv",
 "markdownUrl": "https://journeyed.org/reports/what-la-hotel-websites-leave-out.md",
 "methodologyUrl": "https://journeyed.org/methodology/",
 "publisher": {
  "name": "Journeyed",
  "url": "https://journeyed.org/"
 }
}