Residence Inn

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Los Angeles, the city Residence Inn is inArea photo: Los AngelesPhoto: Alek Leckszas, CC BY-SA 4.0

Hotel in Los Angeles · 1 amenity verified · 9 questions answered

20524 Lassen Street, Los Angeles, CA 91311

32.8

Journeyed Score · Little verified yet

Out of 100 · as of · formula settled-1.1-facts

Score is limited by facts not yet verified: 11 of 14 standard facts have no source yet. Not on record yet: check-in time, checkout time, parking, parking fee, pet policy, breakfast, shuttle, in-room kitchen, pool, fitness room, accessible rooms. How it is computed

What this place offers

Each item shows where it was stated and when it was last checked.

Services

Contact details

  • Phone: (747) 206-5385Overture Maps Places, overture-places@2026-09-23.1 · checked
  • Address: 20524 Lassen Street, Los Angeles, CA 91311Overture Maps Places, overture-places@2026-09-23.1 · checked
  • Website: marriott.comOverture Maps Places, overture-places@2026-09-23.1 · checked

Every detail, rated

0 of 196 details rated · updated Oct 3 2026

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Settled so far at Residence Inn

Nothing is settled here yet. Each detail gets its first number after 5 answers.

Answer 10 quick questions about this hotelOne tap each, no sign-up. About a minute.

Each question is one small, checkable detail of this hotel. Answer Yes or No from your own stay: every answer moves its rating from 0 to 100, and older answers count for less. A number appears once 5 people have answered, or when the hotel's own website (or its brand standard) states it; ratings from votes alone stay marked Early until 20 votes. No reviews, no text. Ratings never change the score.

Sleep

  • Are the mattresses firm?

    Needs 5 votes to rate

  • Do the beds have a name-brand mattress?

    Needs 5 votes to rate

  • Are the pillows comfortable?

    Needs 5 votes to rate

  • Can you choose firm or soft pillows?

    Needs 5 votes to rate

  • Do the sheets feel crisp and cool?

    Needs 5 votes to rate

  • Does the room get fully dark at night?

    Needs 5 votes to rate

  • Are the rooms quiet at night?

    Needs 5 votes to rate

  • Are the beds comfortable?

    Needs 5 votes to rate

  • Are the pillows soft?

    Needs 5 votes to rate

  • Are street-facing rooms noisy at night?

    Needs 5 votes to rate

9 more Sleep questions

Sheet thread count, Sleep quality, Sagging or springs, Pillows per guest, Bed sizes, Duvet or blanket, Sheet material, Linen brand, Sleep amenities.

Answer all 19 Sleep questions

Bathroom

  • Is the water pressure strong?

    Needs 5 votes to rate

  • Does the hot water come quickly?

    Needs 5 votes to rate

12 more Bathroom questions

Bathroom size, Toiletries, Towels, Seconds to hot water, Shower and tub, Bathroom privacy, Slow drain, Bathroom fan, Counter space, Toiletry format, Toiletries brand, Bathroom features.

Answer all 14 Bathroom questions

Room

  • Is the AC quiet at night?

    Needs 5 votes to rate

19 more Room questions

AC and heating, Desk and workspace, Outlets or USB by the bed, View, Room size, Room size (sq ft), Room condition, Room location, What the window faced, Type of AC, Lighting, Closet and drawers, Empty fridge, Streaming on the TV, In-room features, Minibar charging, Kitchen, Windows open, Views by room type.

Answer all 20 Room questions

Cleanliness

  • Are the rooms clean on arrival?

    Needs 5 votes to rate

8 more Cleanliness questions

Smell, Bathroom cleanliness, Fresh bedding, Floors and carpet, Lobby and halls, Daily cleaning, Bugs or pests, Smoke smell.

Answer all 9 Cleanliness questions

Arrival and check-in

  • Does check-in take under 10 minutes?

    Needs 5 votes to rate

16 more Arrival and check-in questions

Check-in experience, Room ready on time, Early check-in granted, Late checkout granted, Deposit hold, Deposit release, Finding the entrance, Parking entrance, Valet wait, Check-in and checkout times, Minimum check-in age, ID and payment at check-in, Late arrival, Phone as room key, Early check-in fee, Bag storage.

Answer all 17 Arrival and check-in questions

Food and drink

  • Is the breakfast good?

    Needs 5 votes to rate

  • Are eggs served at breakfast?

    Needs 5 votes to rate

  • Does breakfast run until 10 AM?

    Needs 5 votes to rate

  • Does breakfast have hot items?

    Needs 5 votes to rate

14 more Food and drink questions

Breakfast variety, Coffee quality, In-room coffee, Breakfast crowding, Breakfast kept stocked, Dietary options at breakfast, Breakfast price, Coffee brand, Hotel restaurant, Hotel bar, Restaurants and bars, Room service hours, Snack market, Food within a short walk.

Answer all 18 Food and drink questions

Service

  • Is the front desk helpful?

    Needs 5 votes to rate

8 more Service questions

Housekeeping frequency, Staff friendliness, Request response time, Problems fixed, Concierge, Bell staff, Languages spoken, Packages for guests.

Answer all 9 Service questions

Property

  • Is parking easy?

    Needs 5 votes to rate

  • Is there parking on site?

    Needs 5 votes to rate

22 more Property questions

Elevator wait, Pool crowding, Gym equipment, Pool temperature, Pool size, Pool loungers, Sun on the pool deck, Pool hours, Gym equipment list, Gym hours, Spa facilities, Spa quality, Laundry, Business center, EV chargers, EV charger type, Guest elevators, Rooms last renovated, Rooftop, Security, Lobby atmosphere, Construction noise.

Answer all 24 Property questions

Connectivity

  • Is the Wi-Fi fast enough to stream?

    Needs 5 votes to rate

  • Is the Wi-Fi reliable?

    Needs 5 votes to rate

7 more Connectivity questions

Wi-Fi upload, Video calls, Getting online, Wi-Fi cost, Cell signal, Phone carrier, Wired internet.

Answer all 9 Connectivity questions

Location

  • Is the area around the hotel walkable?

    Needs 5 votes to rate

  • Is it comfortable walking near the hotel after dark?

    Needs 5 votes to rate

11 more Location questions

Getting around without a car, Rideshare pickup wait, The block, Nearest airport, Nearest beach, Union Station, Nearest Metro rail stop, Nearest grocery store, Nearest freeway, Travel times to landmarks, Airport shuttle.

Answer all 13 Location questions

Money and tipping

  • Is $3 to $5 a night a typical housekeeping tip?

    Needs 5 votes to rate

  • Are there surprise fees?

    Needs 5 votes to rate

  • Does the resort fee include Wi-Fi?

    Needs 5 votes to rate

  • Does the bill come without a service charge?

    Needs 5 votes to rate

9 more Money and tipping questions

Valet tip, Bell staff tip, Which unexpected fees, True total per night, Value for money, Concierge tip, Resort fee amount, Self parking per night, Valet per night.

Answer all 13 Money and tipping questions

Accessibility

5 Accessibility questions

Accessibility features, Step-free route, Accessible room as booked, Elevator out of service, Bed height.

Answer all 5 Accessibility questions

Families

6 Families questions

Cribs and extra beds, Connecting rooms, Kids stay free, Kids menu, Kids pool, Good for kids.

Answer all 6 Families questions

Pets

6 Pets questions

Pet fee, Pet weight limit, Pets per room, Pet amenities, Pets left alone, Pet welcome.

Answer all 6 Pets questions

Policies

6 Policies questions

Cancellation, Quiet hours, Smoking fee, Late checkout fee, Local guests, Visitors.

Answer all 6 Policies questions

Events and seasons

5 Events and seasons questions

Pool party or DJ, Game or event crowds, Weddings and private events, Nearest stadium or arena, Nearest convention center.

Answer all 5 Events and seasons questions

Sustainability

3 Sustainability questions

Green certifications, Linen reuse option, Water refill stations.

Answer all 3 Sustainability questions

Every question, statement, rating, basis and vote count is in the Markdown and JSON versions of this page.

Tipping in Los Angeles hotels

General US guidance, not specific to this hotel.

  • Housekeeping: $2 to $5 per night, left daily with a note 1
  • Housekeeping: $2 to $5 per night (citing the American Hotel and Lodging Association); $5 to $20 at luxury hotels 2
  • Bell staff: $2 for the first bag, $1 for each additional bag 1
  • Bell staff: $2 per bag, up to $5 for a bulky or heavy bag 2
  • Valet: $2 to $5 when the car is returned to you 1
  • Valet: $2 to $5 2
  • Concierge: Nothing for answering questions; $5 to $10 for tickets or reservations 1
  1. The Emily Post Institute, General Tipping Guide, checked . The page shows no published date.
  2. AFAR, The Complete Guide to Tipping Hotel Staff in the U.S., updated , checked . Housekeeping range attributed to the American Hotel and Lodging Association.

What guests mention

No counted guest mentions yet.

Where you'll be

Map of Residence Inn and nearby Woodland Hills, Calabasas and Van Nuys© OpenStreetMap contributors

20524 Lassen Street, Los Angeles, CA 91311

In Los Angeles, Los Angeles area. Closest landmark: Woodland Hills, 5.8 mi.

Distances to places people visit

Show all 15 places nearby

Straight-line miles from the hotel's map location (Overture Maps Places, overture-places@2026-09-23.1, checked ) to each landmark.

Things to know

The hotel has not stated its policies or fees on a source we can check yet.

Questions about this hotel

9 answers, each taken from a sourced fact on this page.

What does Residence Inn list for hotel class?

Residence Inn lists hotel class as upscale. Source: hotel website, checked .

Where is Residence Inn located?

Residence Inn is at 20524 Lassen Street, Los Angeles, CA 91311. Source: Overture Maps Places (overture-places@2026-09-23.1), checked .

What city is Residence Inn in?

Residence Inn is in Los Angeles. Source: Overture Maps Places (overture-places@2026-09-23.1), checked .

What is the phone number for Residence Inn?

The phone number for Residence Inn is (747) 206-5385. Source: Overture Maps Places (overture-places@2026-09-23.1), checked .

What website is listed for Residence Inn?

The website listed for Residence Inn is marriott.com. Source: Overture Maps Places (overture-places@2026-09-23.1), checked .

How far is Residence Inn from Woodland Hills?

Residence Inn is 5.8 miles from Woodland Hills in a straight line. Source: Overture Maps Places, checked .

How far is Residence Inn from Van Nuys?

Residence Inn is 8.7 miles from Van Nuys in a straight line. Source: Overture Maps Places, checked .

How far is Residence Inn from Sherman Oaks?

Residence Inn is 10.2 miles from Sherman Oaks in a straight line. Source: Overture Maps Places, checked .

What is the nearest major airport to Residence Inn?

The nearest major passenger airport to Residence Inn is Hollywood Burbank Airport, 13.1 miles away in a straight line. Source: Overture Maps Places, checked .

Questions this hotel ranks for

Not ranked on a published question yet.

Sources

  • Overture Maps Places · cdla-permissive-2.0 · checked
  • Hotel websites (1) · robots-permitted-page · checked

Last checked