Pacific Palms Resort

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City of Industry, about 1.9 miles from Pacific Palms ResortArea photo: near City of IndustryPhoto: Los Angeles, CC BY-SA 4.0

Hotel in City of Industry · 14 amenities verified · 29 questions answered

1 Industry Hills Pkwy, City of Industry, CA 91744

82.4

Journeyed Score · Well verified

Out of 100 · as of · formula settled-1.1-facts

Score is limited by facts not yet verified: 2 of 14 standard facts have no source yet. Not on record yet: shuttle, in-room kitchen. How it is computed

What this place offers

Each item shows where it was stated and when it was last checked.

Bedroom and laundry

  • In-room features: Balcony, Coffee maker, In-room safe, Desk, Flat-screen TVhotel website · checked

Family

Internet and office

Kitchen and dining

Outdoor

Parking and facilities

Show all 17 amenities and details
  • Fitness roomhotel website · checked
  • Parking type: Self parking, Valet parkinghotel website · checked

Accessibility

  • Accessible roomshotel website · checked
  • Accessibility features: Roll-in shower, Grab bars, Shower seat or transfer bench, Hearing access (TTY, alert kit or closed captioning), Accessible entrance or route, Elevatorhotel website · checked

Contact details

  • Phone: (626) 810-4455Overture Maps Places, overture-places@2026-09-23.1 · checked
  • Address: 1 Industry Hills Pkwy, City of Industry, CA 91744Overture Maps Places, overture-places@2026-09-23.1 · checked
  • Website: pacificpalmsresort.comOverture Maps Places, overture-places@2026-09-23.1 · checked

Every detail, rated

15 of 196 details rated · 15 based on the hotel's own website · updated Oct 3 2026

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Settled so far at Pacific Palms Resort

Answer 10 quick questions about this hotelOne tap each, no sign-up. About a minute.

Each question is one small, checkable detail of this hotel. Answer Yes or No from your own stay: every answer moves its rating from 0 to 100, and older answers count for less. A number appears once 5 people have answered, or when the hotel's own website (or its brand standard) states it; ratings from votes alone stay marked Early until 20 votes. No reviews, no text. Ratings never change the score.

Sleep

  • Are the mattresses firm?

    Needs 5 votes to rate

  • Are the pillows comfortable?

    Needs 5 votes to rate

  • Do the sheets feel crisp and cool?

    Needs 5 votes to rate

  • Does the room get fully dark at night?

    Needs 5 votes to rate

  • Are the rooms quiet at night?

    Needs 5 votes to rate

14 more Sleep questions

Mattress brand, Pillow options, Sheet thread count, Bed comfort, Sleep quality, Sagging or springs, Pillow firmness, Pillows per guest, Bed sizes, Duvet or blanket, Sheet material, Linen brand, Noise sources, Sleep amenities.

Answer all 19 Sleep questions

Bathroom

  • Is the water pressure strong?

    Needs 5 votes to rate

  • Does the hot water come quickly?

    Needs 5 votes to rate

12 more Bathroom questions

Bathroom size, Toiletries, Towels, Seconds to hot water, Shower and tub, Bathroom privacy, Slow drain, Bathroom fan, Counter space, Toiletry format, Toiletries brand, Bathroom features.

Answer all 14 Bathroom questions

Room

  • Do rooms have a desk?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Do rooms have a safe and a balcony?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Is the AC quiet at night?

    Needs 5 votes to rate

17 more Room questions

AC and heating, Outlets or USB by the bed, View, Room size, Room size (sq ft), Room condition, Room location, What the window faced, Type of AC, Lighting, Closet and drawers, Empty fridge, Streaming on the TV, Minibar charging, Kitchen, Windows open, Views by room type.

Answer all 20 Room questions

Cleanliness

  • Are the rooms clean on arrival?

    Needs 5 votes to rate

8 more Cleanliness questions

Smell, Bathroom cleanliness, Fresh bedding, Floors and carpet, Lobby and halls, Daily cleaning, Bugs or pests, Smoke smell.

Answer all 9 Cleanliness questions

Arrival and check-in

  • Does check-in start at 3:00 PM?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Does check-in take under 10 minutes?

    Needs 5 votes to rate

15 more Arrival and check-in questions

Check-in experience, Room ready on time, Early check-in granted, Late checkout granted, Deposit hold, Deposit release, Finding the entrance, Parking entrance, Valet wait, Minimum check-in age, ID and payment at check-in, Late arrival, Phone as room key, Early check-in fee, Bag storage.

Answer all 17 Arrival and check-in questions

Food and drink

  • Can you make coffee in the room?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Is breakfast continental?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Is breakfast included?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Is the breakfast good?

    Needs 5 votes to rate

  • Are eggs served at breakfast?

    Needs 5 votes to rate

13 more Food and drink questions

Breakfast variety, Breakfast hours, Coffee quality, Breakfast crowding, Breakfast kept stocked, Dietary options at breakfast, Coffee brand, Hotel restaurant, Hotel bar, Restaurants and bars, Room service hours, Snack market, Food within a short walk.

Answer all 18 Food and drink questions

Service

  • Is the front desk helpful?

    Needs 5 votes to rate

8 more Service questions

Housekeeping frequency, Staff friendliness, Request response time, Problems fixed, Concierge, Bell staff, Languages spoken, Packages for guests.

Answer all 9 Service questions

Property

  • Is there parking on site?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Is there a gym?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Is there meeting space?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Is parking easy?

    Needs 5 votes to rate

20 more Property questions

Elevator wait, Pool crowding, Gym equipment, Pool temperature, Pool size, Pool loungers, Sun on the pool deck, Pool hours, Gym hours, Spa facilities, Spa quality, Laundry, EV chargers, EV charger type, Guest elevators, Rooms last renovated, Rooftop, Security, Lobby atmosphere, Construction noise.

Answer all 24 Property questions

Connectivity

  • Is Wi-Fi free?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

8 more Connectivity questions

Wi-Fi speed, Wi-Fi reliability, Wi-Fi upload, Video calls, Getting online, Cell signal, Phone carrier, Wired internet.

Answer all 9 Connectivity questions

Location

13 Location questions

Walkability, Walking at night, Getting around without a car, Rideshare pickup wait, The block, Nearest airport, Nearest beach, Union Station, Nearest Metro rail stop, Nearest grocery store, Nearest freeway, Travel times to landmarks, Airport shuttle.

Answer all 13 Location questions

Money and tipping

  • Is self parking free?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Is $3 to $5 a night a typical housekeeping tip?

    Needs 5 votes to rate

11 more Money and tipping questions

Valet tip, Bell staff tip, Unexpected fees, Which unexpected fees, Resort fee covers, Gratuity policy, True total per night, Value for money, Concierge tip, Resort fee amount, Valet per night.

Answer all 13 Money and tipping questions

Accessibility

  • Does the hotel have roll-in showers, grab bars and shower seats?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

4 more Accessibility questions

Step-free route, Accessible room as booked, Elevator out of service, Bed height.

Answer all 5 Accessibility questions

Families

6 Families questions

Cribs and extra beds, Connecting rooms, Kids stay free, Kids menu, Kids pool, Good for kids.

Answer all 6 Families questions

Pets

  • Are pets allowed?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

  • Are two pets per room allowed?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

4 more Pets questions

Pet weight limit, Pet amenities, Pets left alone, Pet welcome.

Answer all 6 Pets questions

Policies

  • Is the hotel smoke-free?

    85Yes

    Based on the hotel's own website, checked Oct 3 2026 · Be the first to vote

5 more Policies questions

Cancellation, Quiet hours, Late checkout fee, Local guests, Visitors.

Answer all 6 Policies questions

Events and seasons

5 Events and seasons questions

Pool party or DJ, Game or event crowds, Weddings and private events, Nearest stadium or arena, Nearest convention center.

Answer all 5 Events and seasons questions

Sustainability

3 Sustainability questions

Green certifications, Linen reuse option, Water refill stations.

Answer all 3 Sustainability questions

Every question, statement, rating, basis and vote count is in the Markdown and JSON versions of this page.

Questions about the details

Do rooms at Pacific Palms Resort have a desk?

Journeyed rates the statement "Rooms have a desk to work at" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .

Do rooms at Pacific Palms Resort have a safe and a balcony?

Journeyed rates the statement "Rooms have a safe and a balcony" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .

Does check-in at Pacific Palms Resort start at 3:00 PM?

Journeyed rates the statement "Check-in starts at 3:00 PM" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .

Can you make coffee in the room at Pacific Palms Resort?

Journeyed rates the statement "You can make coffee in the room" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .

See all 15 rated details as questions

Tipping in Los Angeles hotels

General US guidance, not specific to this hotel.

  • Housekeeping: $2 to $5 per night, left daily with a note 1
  • Housekeeping: $2 to $5 per night (citing the American Hotel and Lodging Association); $5 to $20 at luxury hotels 2
  • Bell staff: $2 for the first bag, $1 for each additional bag 1
  • Bell staff: $2 per bag, up to $5 for a bulky or heavy bag 2
  • Valet: $2 to $5 when the car is returned to you 1
  • Valet: $2 to $5 2
  • Concierge: Nothing for answering questions; $5 to $10 for tickets or reservations 1
  1. The Emily Post Institute, General Tipping Guide, checked . The page shows no published date.
  2. AFAR, The Complete Guide to Tipping Hotel Staff in the U.S., updated , checked . Housekeeping range attributed to the American Hotel and Lodging Association.

What guests mention

No counted guest mentions yet.

Where you'll be

Map of Pacific Palms Resort and nearby City of Industry, West Covina and Covina© OpenStreetMap contributors

1 Industry Hills Pkwy, City of Industry, CA 91744

In City of Industry, Los Angeles area. Closest landmark: City of Industry, 1.9 mi.

Distances to places people visit

Show all 26 places nearby

Straight-line miles from the hotel's map location (Overture Maps Places, overture-places@2026-09-23.1, checked ) to each landmark.

Things to know

Hotel policies

Safety and property

  • Accessible roomshotel website · checked
  • Parking availablehotel website · checked
  • Accessibility features: Roll-in shower, Grab bars, Shower seat or transfer bench, Hearing access (TTY, alert kit or closed captioning), Accessible entrance or route, Elevatorhotel website · checked

Fees

Questions about this hotel

29 answers, each taken from a sourced fact on this page. Showing the 12 most asked.

What time is check-in at Pacific Palms Resort?

Check-in at Pacific Palms Resort starts at 3:00 PM. Source: hotel website, checked .

What time is checkout at Pacific Palms Resort?

Checkout at Pacific Palms Resort is by 12:00 PM. Source: hotel website, checked .

Does Pacific Palms Resort have free parking?

Yes, self parking at Pacific Palms Resort is free. Source: hotel website, checked .

Does Pacific Palms Resort have parking?

Yes, Pacific Palms Resort offers parking. Source: hotel website, checked .

Is Pacific Palms Resort pet friendly?

Yes, Pacific Palms Resort allows pets. Source: hotel website, checked .

Is breakfast included at Pacific Palms Resort?

Yes, Pacific Palms Resort offers free breakfast. Source: hotel website, checked .

Is Wi-Fi free at Pacific Palms Resort?

Yes, Wi-Fi at Pacific Palms Resort is free. Source: hotel website, checked .

Does Pacific Palms Resort have a pool?

Yes, Pacific Palms Resort has a pool. Source: hotel website, checked .

Does Pacific Palms Resort have a gym?

Yes, Pacific Palms Resort has a fitness room. Source: hotel website, checked .

Does Pacific Palms Resort have accessible rooms?

Yes, Pacific Palms Resort has accessible rooms. Source: hotel website, checked .

Is Pacific Palms Resort smoke-free?

Yes, Pacific Palms Resort is a smoke-free property. Source: hotel website, checked .

Does Pacific Palms Resort have meeting space?

Yes, Pacific Palms Resort has meeting space. Source: hotel website, checked .

See all 29 questions (plain text, with sources)

Questions this hotel ranks for

Show all 22 questions

Featured in Los Angeles with a dog: hotels that allow pets · Free parking in LA: hotels that say it out loud · LA hotels with accessible rooms

Sources

  • Overture Maps Places · cdla-permissive-2.0 · checked
  • Hotel websites (1) · robots-permitted-page · checked

Last checked